In this episode, Ed Mullen (@edmullen) joins us to tell the story behind his work designing the new HealthCare.gov, a website used by millions of Americans to find health insurance. Ed takes us back to how this amazing opportunity came about, then gives us a glimpse of what it was like to work inside a major government agency on designing a web property used by millions.
We talk about the planning and design process, usability testing, and the impact this project had on Ed’s work as a designer as well as Ed’s business and other projects.
Mentioned in this episode:
- Dave: @daveyank, Lift Development, CommonSpace, Anywhere Man
- Brian: @casjam, CasJam Media, ThemeJam, briancasel.com
- Gallery of Ed’s IA & Design Work on HealthCare.gov
- Envisioning a Health Insurance Exchange
This episode’s soundtrack:
Band of Horses - Infinite Arms
Opening clip: “Dilly”
Closing track: “Laredo”